Privacy Policy

Who we are

Our website address is: https://www.antennaplus.gr

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What categories of data do we process in order to serve your contract

If you decide to sign an ANTENNA TV BV service, it is necessary to process your identity data (name, patronymic, address, ID number, TIN, contact details, etc.), which are necessary for the conclusion of your contract.

In addition, if you eventually become our subscriber, it is necessary to process data such as:

  • Data that is necessary for the activation and use of the Service (eg subscriber id) and your corresponding charge.
  • Data related to the Service (eg type of connection via Satellite or Via Broadband connection, subscription package, equipment serial number, and subscription card, active Additional Services, etc.)
  • Data concerning the subscriber’s web address access to the ANTENNA TV BV Service in order to ensure its proper use within the EU, in accordance with the provisions of EU Regulation No. 1128/2017 on cross-border portability of online content services.
  • Data regarding the use of the Service (eg watching programs, renting movies, etc.) for reasons of fault management and improvement of the Service.

In case you activate other services provided by ANTENNA TV BV, please seek more information in the general information text regarding the Processing of your Personal Data by the company ANTENNA TV BV (Data Privacy Notice), 

Other editing cases: profile creation

ANTENNA TV BV may process your personal data for purposes other than the provision of the Service, but after first requesting your consent for any such processing. In particular, ANTENNA TV BV may process your combined personal data, resulting from various sources, in order to create a subscriber and user profile only if you consent to the specific processing. The relevant informative text with which the relevant consent is provided can be found here.

Profiling means any form of automated processing of your personal data through which we may evaluate certain of your preferences or aspects of your personality, such as anticipating products that may be of interest to you in order to send you promotional messages that match your preferences. your.

We note that ANTENNA TV BV, if it asks for your consent for the processing of your personal data, will always give you the right to easily withdraw your consent. In case you revoke your consent to any of our processing, its legality is not affected, as long as it was based on consent before its revocation.

Processing of Personal Data for the purpose of sending advertising messages

Your contact details may be used by ANTENNA TV BV in order to advertise/promote products and services in accordance with the current legislation (Law 3471/2006). Based on this, ANTENNA TV BV may send you advertising messages in the contact details (sms, emails and / or messages in the decoder of ANTENNA), which you have informed us on the occasion of an earlier transaction with us, through of which you have provided us with your contact details.

In addition, ANTENNA TV BV may conduct telephone campaigns for the direct commercial promotion of its products and services. If you do not wish to receive such updates, you can register in the Register of article 11 of Law 3471/2006, which is kept both by ANTENNA TV BV and all fixed and mobile telephony providers and includes details of their subscribers who have requested not accept telephone calls for direct marketing of products and services and for any kind of advertising purposes. 

Cooperation with third companies and deletion of data

Even if we process your personal data in collaboration with a partner / third company, ANTENNA TV BV remains responsible for the security of your personal data. Our partners are always selected based on the high technological and organizational level of security they offer. Before we cooperate with any company and in case our cooperation presupposes the assignment

Retention time of your data

Your personal data that you disclose to us for the purpose of concluding and executing our contract with you, as well as those that result from the use of the services are kept for as long as you are active subscribers of the Service. In case of termination or expiration of your contracts, your data is retained in our systems for a period of fourteen (14) months.

Data relating to the use of the Service (eg subscription package, additional active services, etc.) are retained for other purposes after the expiration of your contract, such as in case you have a debt or if it exists in pending any of your complaints regarding the provision or pricing of our services and depending on the period of time that this maintenance is allowed by the current legislation.

Special historical data (eg number of films rented during your subscription, film titles, etc.) are retained for up to three (3) months after the termination or expiration of your contract.

After the termination or termination of your contract with ANTENNA TV BV in any way and in case, there are no overdue debts or complaints on your part, your personal data may be retained if required by other legislation or if you have given your consent to the retention. Otherwise, your data will be deleted in a way that is not technically feasible or retrieved or will be anonymized. The user can also ask for the his data deletion by sending message to support@antenna.gr.

Anonymity is the application of practices to personal information that make them anonymous so that it is no longer possible to identify from this information what your identity is. The use of anonymous data is extremely important to us, because it helps us to draw useful conclusions about the use of our services and, at the same time, is a useful tool in designing new services.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long do we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.